We are not obliged to refund the deposits paid on the outstanding pre-orders. Failure to notify us on 3 separate occasions will result in cancellation of all current outstanding pre-orders. When you receive notification of your pre-order coming into stock and you no longer require the product you pre-ordered, please notify us via email or phone within 7 days. ( Please note the 9 Months Cancelation Condition is Void when the model has been released)

Refundable If the product has not been released from 9 months of your Original order date and you wish to cancel.

Refundable if the product is cancelled by the Manufacturer.

Refundable if we cannot supply you with the product Pre ordered due to an allocation by the manufacturer.Non refundable if the product is released after any advertised release date (All release dates are subject to change and are estimates at time of announcement).

Non refundable if you fail to pay the balance of the pre-ordered models within 7 days of receipt of notification.

Non refundable if you cancel your order.

Non transferable to other purchases or products.

Deposit amount’s can range from £5.00 - £20.00 depending on the full price of the model. After the 30 days the warranty passes to the Manufacturer.ĭeposits are required for each model that is pre ordered. If you have ordered a Model kit, you have 30 days from date of purchase to advise of any faulty or missing parts. A full refund for model amount shall be refunded on receipt of goods returned.

The return postage will not be refunded via this return reason. In order to return goods you must email Jumblies Models within 30 working days from the receipt. wrongs goods ordered or model not liked by the customer) must be received by Jumblies Models in New, Unused condition and with no damages. Please note we operate a 30 Days returns policy from date of purchase.

A replacement will be sent to on receipt of the returned model. Jumblies Models will contact you a.s.a.p with instructions on how to return the goods. Please state if the goods are faulty, damaged or missing. In the event that faulty / broken goods are received or items are missing from your order, Jumblies Models should be notified via email within 30 days after the order date. Air Mail Tracked Via Royal Mail or DPD Direct.DPD Next Day Delivery - signature required (Excludes Weekends & Bank Holidays).

1/16 scale tank crew & military figures